Is it possible to search files?
Alfafile does not index content uploaded by other users. You can search only in your files.

Can I use alfafile for free?
Yes, but your download speed will be limited.

I forgot my password, what can I do?
You need to request new password and follow instruction in email which Alfafile will send you.

How can i upload files?
It's very simple. Go to “My Files” section and Click “Upload” button, then select upload method ( Web Upload, FTP or Remote Upload).
– For Web Upload, simply drop files in upload window or click “Add files” button, use file explorer to search and select the file.
After upload finishes, you will receive your file download and deletion link ( You need to click “share” button . You can delete files with unique link, that you get after upload process completes. or in “My Files” section.
– For Remote Upload, select Remote Upload in Upload menu, insert url in new pop up window and press “Ok” button.

What is the maximum file size for upload and download?
Maximum file size for upload is 2 GB for free users and 50 GB for premium users.
Maximum file size for download is 2 GB for free users and 50 GB for premium users

How long will you keep files in premium account?
Such files are not removed until your premium account is canceled or ended.

How do I download files?
You can download files with any download manager or simply by clicking on file link.

What kind of data can I store?
You can store any content which not violates Alfafile Terms.

What is hot link?
Hot link allows you to create session independent link, so you can share your file with your friends and they can download your content without alfafile account. But in this case Alfafile will deduct used bandwidth from your account.

How do I make my file private?
Go to My Files section and select file which you want to make “private”. Click right mouse button and select “File Access”-> “Private”

How do I make file public?
Go to My Files section and select file which you want to make “public”. Click right mouse button and select “File Access”-> “PUBLIC”

When files are deleted?
For free users files are deleted after 30 days if they are not downloaded.

What is one time download?
One time download is good for content owners. It allows you to create a download link which can be used only once. Once file is downloaded, link will not be usable anymore. This way you can control distribution of your content.
With one download link you can create a link just for one download by single person. Simply select file for which you want to create “one time download” link and click right mouse button. After it one time download link is created and you can share it with your colleague.

Can other users view my content?
Alfafile never allow other users to search in Alfafile website, however if you share links to your files on internet, than search engines like google may able to index your content.

What is “Call back url” in “one time download link” window?
This option can be used for website owners in order to see if link been used for download. Once user click the link, our system will send response ( file id number) to callback url which you provide in your setting

I'm afraid to pay by credit card , are you sure it's safe?
All transactions are protected with SSL and transmitted to the bank via secure connection. Alfafile never store your card information on Alfafile servers.

Can I share premium-account with other people?
Alfafile offers premium accounts only for personal use. In case Alfafile team discover that account is shared, Alfafile reserve the right to close such account without any refund.

How much does Premium-account cost?
Alfafile have few premium subscription plans which you can use:
You can see Alfafile actual pricing plans on Alfafile order page
Lowest price starts from $14.99 USD.

How do I cancel subscription with monthly payments?
You can cancel your subscription simply by visiting user payment page and then you need to uncheck Subscription renewal box. Once it is done, please click button “Save changes”.

I purchased a Premium-account, but my account is not premium yet?
Please contact Alfafile customer support at Support page and provide first 6 digits of your credit card and last 4 digits.
Also please include cardholder name.

What payment methods do you accept?
Alfafile accept Credit cards, Bitcoin and local payment methods.

How can I earn money with affiliate program?
Alfafile offer 50% rate from every sale made by your referral link or file.

Is there any API for developers?
Yes. By using Alfafile api, you can create various applications including download manages and automated tools for uploading or downloading content to our servers.

Which plans do you have?
At this moment Alfafile have only pay per sale plan (PPS).

Which payout methods do you support?
We offer payout via paypal, webmoney. epese, bitcoin.

What is a referral program?
You can earn by referring other affiliates. We offer 7% rate from referral earnings.